Effective Date: March 20, 2025
At De Angeli Serenity Solutions Pty Ltd, we genuinely want our customers to receive value from our products and services.
We understand that purchasing a personal development program is an investment of both money and time.
For that reason, Reclaim Your Direction is protected by our 30-Day Satisfaction Guarantee.
Our Philosophy
We believe the purpose of a refund policy is not to create obstacles or arguments.
It is to provide confidence and peace of mind.
If you make a genuine effort to engage with the program and honestly feel it has provided no value, we believe you should not be forced to keep something that did not serve you.
30-Day Satisfaction Guarantee
If you purchase Reclaim Your Direction and complete the full 7-day journey, yet genuinely feel the program did not help you:
Gain greater clarity
Reconnect with yourself
Better understand your current situation
Better understand your next chapter
Move forward with greater awareness or direction
you may request a refund within 30 days of your purchase date.
If your request meets the conditions outlined below, we will refund 100% of your purchase price.
No drama.
No arguments.
No unnecessary hoops.
Eligibility Requirements
To qualify for a refund under our 30-Day Satisfaction Guarantee, you must:
1. Complete The Program
You must have completed the full Reclaim Your Direction program.
This means working through all seven days of the journey.
2. Submit Your Request Within 30 Days
Refund requests must be submitted within 30 calendar days of the original purchase date.
Requests received after 30 days may not be eligible.
3. Contact Support
Refund requests must be submitted by email to:
Please include:
Your full name
The email address used for purchase
Date of purchase
A brief explanation confirming that you completed the program and did not receive meaningful value from it
We do not require lengthy explanations.
We simply ask for honest communication.
Refund Processing
Approved refunds will generally be processed within 5–10 business days.
The exact timing may vary depending on your payment provider or financial institution.
Refunds will be issued to the original payment method used during purchase whenever possible.
Situations Where Refunds May Be Declined
Refund requests may be declined if:
The request is submitted more than 30 days after purchase.
The purchaser did not complete the program.
Fraudulent activity is suspected.
The request violates these terms or applicable laws.
Other Products And Services
This Refund Policy specifically applies to Reclaim Your Direction unless otherwise stated.
Other products, mentoring services, coaching programs, workshops, events, retreats, or future offerings may be governed by separate refund terms which will be disclosed at the time of purchase.
Australian Consumer Law
Nothing in this Refund Policy limits or excludes any rights or remedies available to consumers under Australian Consumer Law.
Where Australian Consumer Law provides rights that cannot be excluded, those rights remain fully applicable.
Contact Us
If you have any questions regarding this Refund Policy, please contact:
De Angeli Serenity Solutions Pty Ltd
Email: [email protected]
Phone: +61 483 950 650
Victoria, Australia
Thank you for placing your trust in us.
We genuinely hope Reclaim Your Direction helps you gain greater clarity, reconnect with what matters most, and move forward with greater intention.